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Emergency Services

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Emergency Services Staff

Office of the Director

240-313-4360 (main)
240-313-4361 (fax)

Director of Emergency Services
R. David Hays
240-313-4364 (o)
[email protected]

Deputy Director of Administrative Services
Kevin L. Lewis
240-313-4363 (o)
[email protected]

Deputy Director – Fire/EMS
David E. Chisholm
240-313-4367 (o)
[email protected]

Coordinator – Volunteer Services
Oley G. Griffith
240-313-4367 (o)
[email protected]

Programs Administrator
Sonja L. Hoover
240-313-4368 (o)
[email protected]

Administrative Assistant
Bonnie L. Keltner
240-313-4362 (o)
[email protected]

Office of Fire/EMS Services

Operations Manager
R. Eric Jacobs
240-500-4026 (c)
[email protected]

EMS Captain – Quality Assurance
Melanie Higgins
[email protected]

Captain – Field Operations


Emergency Communications Center (911)

Director of Emergency Communications
Robert McCoy
240-313-2915 (o)
[email protected]

Operations Manager – ECC
Kelly Fisher
240-313-4372 (o)
[email protected]

IT/CAD/Alarm Administrator
Jason A. Kline
240-313-4365 (o)
[email protected]

Quality Assurance/Training Coordinator
Shelby L. Hall
240-313-4366 (o)
[email protected]

Washington County Police Academy

Director – Washington County Police Academy
Sgt. Patrick Kemmerer
[email protected]

Assistant Director – Washington County Police Academy
Sgt. Stewart Heckman
[email protected]

Emergency Services

16232 Elliott Parkway
Williamsport, MD 21795

Office Hours:
Phone: (240) 313-4360
Fax: (240) 313-2901

TTY users may call any government office through the Maryland Relay Service 1-800-735-2258