HAGERSTOWN, MD (November 27, 2022) – On November 24, 2022, Washington County became aware of a cybersecurity incident, resulting in disruption to certain computer systems, the County’s website, and certain County services. We continue working to restore County services that were impacted by the cybersecurity incident as quickly and safely as possible. Washington County’s top priority is ensuring our community members are safe and can access County government services they rely upon.
Washington County provides the following updates:
- County phone service is unaffected and remains functional.
- Emergency 911 calls remain functioning.
- Certain County services will be unavailable at this time, including processing and/or issuance of permits and acceptance of financial payments, including taxes and water and/or sewer payments. Citizens should call the respective Department before coming into County offices to see if their issue will be able to be addressed.
- The County appreciates your patience as we continue to work through these difficult times.
We continue to serve our residents and remain committed to ensuring prompt delivery of County services. All questions should be directed to Washington County’s Public Relations and Marketing Director Danielle Weaver at 240-313-2384.
Past Cybersecurity Incident Press Releases:
County residents should use Washington County Government as the official source for updates. Washington County is committed to providing timely information as progress is made. We are your official source for information during the cybersecurity incident. Do your part to stop the spread of disinformation by only sharing official information put out by Washington County Government.
###
