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Complementary Paratransit Program

Fees of the Paratransit One-way fare is $2.00 per person. If you have a Personal Care Assistant (PCA), the PCA may ride with you at no charge. All other passengers ages five (5) and over, will be required to pay $2.00 each.

Hours of the Paratransit

  • Monday – Friday Hours: 6:15 a.m. to *9:15 p.m.
  • Saturday Hours: 7:45 a.m. to *9:15 p.m.
  • Sunday Service is not available

*Limited evening service after 6:00 p.m.

Trip registrations are required.

Paratransit is available in most Hagerstown areas and rural areas served by Washington County Transit.

Paratransit Application

Contact us to complete an application. Your application must be certified by a healthcare professional.

Frequently Asked Questions

Transit Office

1000 West Washington Street
Hagerstown MD 21740-5212

Phone:  240-313-2750
Fax:  301-791-3343

Email the Transit Department

Office Hours:
Monday-Friday, 7:30 a.m. – 4:30 p.m.
Customer Service desk closed 12:00 p.m. – 1:00 p.m. daily

Transit Hours:
Monday – Friday, 6:15 AM – 9:15 PM
Saturday, 7:45 AM – 9:15 PM

Paratransit Hours:
Monday – Friday, 6:15 AM – 9:15 PM
Saturday, 7:45 AM – 9:15 PM
Limited evening service after 6:00 PM

TTY users may call any government office through the Maryland Relay Service 1-800-735-2258