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Non-Discrimination Policy

We are committed to ensuring that no person is excluded from participation in or denied the benefits of the transit services we offer. This policy is consistent with the requirements of Title VI of the 1964 Civil Rights Act and FTA Circular 4702.1b.

If you need further information or believe you have been subjected to unequal treatment because of race, color, or national origin, then you have the right to file a formal complaint.

Complaints may be filed within one hundred-eighty (180) days following the date of the alleged discrimination action. Complaints may be submitted by mail, telephone, or e-mail to the following:

County Administrator, Board of County Commissioners
100 W. Washington Street, Room 1101
Hagerstown, MD 21740-4748
Phone:  240-313-2200
[email protected]

Transit Office

1000 West Washington Street
Hagerstown MD 21740-5212

Phone:  240-313-2750
Fax:  301-791-3343

Email the Transit Department

Office Hours:
Monday-Friday, 7:30 a.m. – 4:30 p.m.
Customer Service desk closed 12:00 p.m. – 1:00 p.m. daily

Transit Hours:
Monday – Friday, 6:15 AM – 9:15 PM
Saturday, 7:45 AM – 9:15 PM
No Sunday Service

Paratransit Hours:
Monday – Friday, 6:15 AM – 9:15 PM
Saturday, 7:45 AM – 9:15 PM
No Sunday Service
Limited evening service after 6:00 PM

TTY users may call any government office through the Maryland Relay Service 1-800-735-2258

Liberal Leave is in effective for Washington County Government

LIBERAL LEAVE IS IN EFFECT FOR WASHINGTON COUNTY GOVERNMENT

Liberal leave is in effect for all non-essential personal on Tuesday, February 13, 2024, until noon. Essential personnel are expected to fulfill their duties as usual.

The starting time for today’s Board of County Commissioners meeting will be reevaluated at 9:00 am.

For those required to travel, exercise caution on the roadways. If driving is necessary, ensure your vehicle is completely cleared, drive at a reduced speed, practice caution, and avoid crowding or passing plows.
 
We’ll keep the public informed of any changes. Stay updated by monitoring Washington County Government’s website and social media channels for the latest information. Your safety is our priority!