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Infrastructure & Operations

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Infrastructure & Operations
Responsible for:

  • Procuring, provisioning, providing, distributing, installing, and maintaining information technology (hardware & software)
  • Local and wide area (LAN/WAN) computer network infrastructure (copper, fiber and 802.11 wireless)
  • Storage area networks (SANs)
  • Internet access
  • Remote access (VPN) and connectivity
  • Email and voice mail services
  • Telephony and telecommunication integration services
  • Web site (Internet and Intranet) and e-government application development
  • Security services (firewall management, intrusion detection and prevention, end user authentication, network monitoring, virus detection and eradication, and malware defense management)
  • Microsoft product patch management services
  • Software licensing and media management
  • Technical assistance services
  • Performing and monitoring nightly, weekly and monthly backups of all enterprise and departmental data.

Information Technology

Washington County Administration Complex

100 West Washington Street Hagerstown, MD 21740

Room 3300

Office Hours: Monday-Friday, 7:30 a.m. – 4:30 p.m.

Phone: 240-313-2260

TTY users may call any government office through the Maryland Relay Service 1-800-735-2258