When we speak of accessibility at the Hagerstown Regional Airport (HGR), we are not simply referring to the Handicap Accessibility in compliance with ADA regulations – we’re referring to easy accessibility for EVERYONE. Our double automatic doors open wide so that everyone has easy, hassle-free access from the time you drive up to the front door to the time your plane departs. And you’ll enjoy the same hassle-free environment when you return.

In accordance with Title ll of the Americans with Disabilities Act, Washington County Government’s programs and services are open to and usable by all persons. Hagerstown Regional Airport’s terminal building was constructed to standards addressed in the Accessibility Guidelines of the ACT (ADAAG). A passenger boarding lift was added to the services provided by HGR in October, 1999.

TSA Passenger Support 

TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process.

You may also request assistance through the TSA screening checkpoint by completing clicking on the link below.


Call 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.

Contact TSA Cares 

Email TSA Cares
(855) 787-2227

8 a.m. to 11 p.m. ET
9 a.m. to 8 p.m. ET