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Cloud and Virtualization Support Engineer

Job Details:

  • Full Time
  • Information Systems
  • Washington County
Deadline: 07/22/2025 04:00 PM

Job Description:

Cloud and Virtualization Support Engineer

Washington County offers a full compensation package that reflects how much we value our employees. Please take a look at what you can expect to earn as the Cloud and Virtualization Support Engineer your first year as a full time Employee with Washington County Government:

• Sixty (60) Paid Personal Hours
• Eighty (80) Paid Vacation Hours
• Fourteen (14) Paid Holidays
• One Hundred & Twenty (120) Paid Sick Hours
• County and Employee funded Healthcare including Health, Prescription, Dental and Vision Coverage
• County Paid Employee Assistance Plan
• County Paid Life Insurance
• County Paid Accidental Death and Dismemberment Insurance
• County Paid Short Term Disability Insurance
• County Paid Long Term Disability Insurance
• Up to $2,500.00 Annual Tuition Reimbursement Assistance
County and Employee funded Defined Pension Plan Vested in just five (5) years.
Credit for Prior Active Military Service and Unused Paid Sick Days.

An Annual minimum Salary of $80,163.00 starting..

JOB TITLE: Cloud and Virtualization Support Engineer

GRADE: 16

DEPARTMENT: Information Systems Division – Information Technology

FLSA STATUS: Exempt

REPORTS TO: Director of Information Technology or Chief Technology Officer

GENERAL DEFINITION OF WORK:
The Cloud and Virtualization Support Engineer is responsible for advanced support, administration, and maintenance of Washington County’s cloud-based and virtual infrastructure. This includes Microsoft Azure, Microsoft lntune, and VMware platforms. The position ensures secure, efficient, and reliable operations of critical systems that support County services, providing high-level troubleshooting, deployment, and operational support for endpoint and server technologies.
This position requires a high level of professionalism and customer service.
ESSENTIAL FUNCTIONS/TYPICALTASKS:
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

1. Manage Azure laaS and PaaS environments including virtual machines, networking, storage, and identity services.

2. Implement and maintain Azure security policies, cost management strategies, and hybrid integrations.

3. Provide operational support for Azure services across multiple departments.

4. Deploy and support endpoint management solutions using Microsoft lntune for Windows, iOS, and Android devices.

5. Configure compliance policies, device configuration profiles, application deployment, and conditional access.

6. Troubleshoot endpoint management issues and coordinate with end users and departments as needed.

7. Administer and maintain VMware vSphere environment including ESXi hosts and vCenter.

8. Monitor virtual infrastructure performance, perform routine maintenance, and apply updates and patches.

9. Support server provisioning, storage management, and virtual networking configurations.

10. Serve as Tier 2/Tier 3 escalation point for technical issues related to cloud, endpoint, and virtualization technologies.
11. Document and maintain accurate records, diagrams, and technical procedures related to supported systems.
12. Participate in IT projects, system upgrades, and new technology implementations.
13. Collaborate with security and networking teams to support continuity, backup, and disaster recovery strategies.
14. Performs other duties as required.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Proficiency in managing Azure tenants and resources in a production environment.

2. Practical experience with lntune endpoint configuration and policy enforcement.
3. Strong working knowledge of VMware vSphere and associated technologies.
4. Excellent troubleshooting skills with attention to detail.
5. Strong communication, documentation, and organizational abilities.

6. Ability to work independently and as part of a team in a fast-paced environment.

EDUCATION AND EXPERIENCE:

1. Bachelor’s Degree in Information Technology, Computer Science, or a related field.

2. Minimum of five (5) years of progressive experience supporting cloud and virtualization platforms, or equivalent combination of education and experience.

PHYSICAL REQUIREMENTS:
This is light work requiring the exertion of up to 20 pounds of force occasionally and up to 10 pounds of force frequently. Work requires visual acuity to prepare and analyze data and operate network equipment. The worker may be subject to outside environmental conditions and must be able to access and work in equipment closets, data centers, and remote sites.

SPECIAL REQUIREMENTS:
Ability to maintain a valid driver’s license.

May be required to be on-call 24/7 in case of emergencies.

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential tasks.

Rev: 6/25

Easy Ways to Apply:
1. Visit our website at https://www.washco-md.net/jobs/

or
2. Complete and email an Application to [email protected]

or
3. Complete and mail Application to:

Washington County Human Resources Department,
100 W. Washington Street, Room 2300,
Hagerstown, Maryland 21740

**Internal Employees** are required to use an Internal Application (including resume) when applying or use the link below:

Internal Jobs

** THIS IS NOT A REMOTE POSITION**
Washington County is an Equal Opportunity Employer. Individuals requiring special accommodations or assistance are requested to contact the Human Resources Department at 240-313-2350, Voice or TDD (D/HH use 711) M/F/H/V.

DEADLINE FOR FILING APPLICATIONS WITH HUMAN RESOURCES:
Tuesday, July 22nd, @ 4:00pm

Ready to get started? Apply for the Cloud and Virtualization Support Engineer position now!

Standard Employment Application
Job Information

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Job Application Information

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, genetic or veteran status, sexual orientation, or disability.

INSTRUCTIONS: Applications are only accepted for posted positions. All applicants must provide a complete application for each position.

For more information contact:
WASHINGTON COUNTY GOVERNMENT DEPARTMENT OF HUMAN RESOURCES
100 W. WASHINGTON ST., Room 2300
HAGERSTOWN, MD 21740-4735
Telephone: (240) 313-2350
Fax: (240)-203-6355
Deaf and Hard of Hearing Call 7-1-1 for MD Relay

Applicant Information

General Questions

If you have been employed with Washington County:

Driving Record

Education & Training

If you have a GED:
Colleges Attended
Other Training (including business, trade, military, etc.)

General Information

INSTRUCTIONS: The information listed below must be completed by all applicants. Failure to complete this information truthfully may result in disqualification from consideration for County employment. Affirmative responses to these questions will not automatically exclude you from employment consideration. Applicants may attach additional sheets if necessary:

Employment & Training

Employer 1

Employer 2

Employer 3

Employment References

Each applicant is required to provide 3 references

Pre Employment Statement

PRE-EMPLOYMENT STATEMENT
READ CAREFULLY BEFORE SUBMITTING FORM

I certify that, if employed, I will produce documents to establish that I am legally able to work in the United States. I understand that a final employment offer is contingent upon completion of INS Form I-9 and receipt of acceptable documentation at the time of hire.

In the event that I am provided a conditional offer of employment, I consent to taking an employment physical examination to include an alcohol and drug screen and such future physical examinations as may be lawfully required by the County. I authorize the County to contact my previous employers, if necessary, and obtain employment information from them, and to further investigate the truthfulness of my application, including review of my motor vehicle record and such future periodic review as may be lawfully required by the County.

I certify that answers given herein are true to the best of my knowledge.

I understand further that any false answers or statements or misleading omissions made by me on this application, in any interview for employment, in connection with the above mentioned investigation, or in any physical examination shall be sufficient grounds for my rejection as a candidate for employment or for immediate discharge, if discovered after my hiring.

I AGREE THAT EMPLOYMENT WITH WASHINGTON COUNTY IS AN “AT-WILL” EMPLOYMENT RELATIONSHIP. AT-WILL EMPLOYMENT MEANS THAT EITHER THE EMPLOYER OR THE EMPLOYEE MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME FOR ANY REASON, WITH OR WITHOUT NOTICE, AND WITH OR WITHOUT CAUSE. I ALSO AGREE THAT NO REPRESENTATION BY ANY COUNTY OFFICIAL OR SUPERVISOR AND THAT NO PROVISION OF THE EMPLOYEE HANDBOOK, ANY PERSONNEL REGULATION OR ANY OTHER EMPLOYMENT RELATED PRACTICE OR PROCEDURE, ORAL OR WRITTEN, SHALL BE EFFECTIVE TO CHANGE THE “AT-WILL” NATURE OF EMPLOYMENT WITH WASHINGTON COUNTY.

“UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE-DETECTOR OR SIMILAR TEST. ANY EMPLOYER WHO VIOLATES THIS PROVISION IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT TO EXCEED $100.”

Affirmative Action & Race Information

APPLICANT DATA RECORD

Applicants are considered for all positions, and employees are treated during employment without regard to race, color, religion, sex, national origin, age, genetic or veteran status, sexual orientation, or disability.

As an employer, we comply with all government regulations and any applicable affirmative action responsibilities.

Solely to help us comply with any applicable government record keeping, reporting and other legal requirements, please fill out the Affirmative Action Survey below. We appreciate your cooperation.

This Affirmative Action Survey data, which you provide voluntarily, will be kept separate and confidential from this Application for Employment.

AFFIRMATIVE ACTION

Government agencies require periodic reports on the sex, ethnicity, disability, and veteran status of applicants. This data is for analysis and affirmative action only.

RACE/ETHNIC IDENTIFICATION (Please check all that apply)

Veteran Identification

Special Employment Notice to Disabled Veterans, Vietnam Era Veterans, and Individuals with Physical or Mental Handicaps

Government contractors are subject to 38 USC 2012 of the Vietnam Era Veterans Readjustment Act of 1974 which requires that they take affirmative action to employ and advance in employment qualified disabled veterans and veterans of the Vietnam Era, and Section 503 of the Rehabilitation Act of 1973, as amended, which requires government contractors to take affirmative action to employ and advance in employment qualified handicapped individuals.

If you are a disabled veteran, or have a physical or mental handicap, you are invited to volunteer this information. This information will be treated as confidential. Failure to provide this information will not jeopardize or adversely affect your consideration for employment.

FMCSA

FMCSA Commercial Driver’s License Drug and Alcohol Clearinghouse

I hereby provide consent to Washington County Board of Commissioners to conduct a full query of the FMCSA Commercial Driver’s License Drug and Alcohol Clearinghouse ( Clearinghouse) to determine whether drug or alcohol violation information about me exists in the Clearinghouse.

I understand that if the full query conducted by Washington County Board of Commissioners indicates that drug or alcohol violation information about me exists in the Clearinghouse, FMCSA will not disclose that information to Washington County Board of Commissioners without first obtaining additional specific consent from me.

I understand that Washington County Board of Commissioners will conduct annual limited queries as required by FMCSA.

I further understand that if I refuse to provide consent for Washington County Board of Commissioners to conduct a limited query of the Clearinghouse, Washington County Board of Commissioners must prohibit me from performing safety- sensitive functions, including driving a commercial motor vehicle, as required by FMCSA’ s drug and alcohol program regulations.

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