Skip to content
All Jobs

Permit Support Associate

Job Details:

  • Permits & Inspections
  • Washington County
Deadline: 12/18/2025 04:00 PM

Job Description:

Washington County offers a full compensation package that reflects how much we value our employees. Please take a look at what you can expect to earn as a Permit Support Associate during your first year as a full time Employee with Washington County Government:

  • Sixty (60) Paid Personal Hours
  • Eighty (80) Paid Vacation Hours
  • Fourteen (14) Paid Holidays
  • One Hundred & Twenty (120) Paid Sick Hours
  • County and Employee funded Healthcare including Health, Prescription, Dental and Vision Coverage
  • County Paid Employee Assistance Plan
  • County Paid Life Insurance
  • County Paid Accidental Death and Dismemberment Insurance
  • County Paid Short Term Disability Insurance
  • County Paid Long Term Disability Insurance
  • Up to $2,500.00 Annual Tuition Reimbursement Assistance
  • County and Employee funded Defined Pension Plan
    • Vested in just five (5) years.
    • Credit for Prior Active Military Service and Unused Paid Sick Days.
  • An Annual minimum Salary of $47,986 starting..

If our Permit Support Associate comprehensive compensation package interests you, please continue reading through our job posting to learn more about the position’s duties, responsibilities, prerequisites, etc. and apply online today.

JOB TITLE:Permit Support AssociateGRADE9
DEPARTMENT:Division of Permits and InspectionsFLSA STATUS:Non-Exempt
REPORTS TO:Permit Technician Supervisor  
GENERAL DEFINITION OF WORK:

Performs professional and technical work under the direction of the Permit Technician Supervisor and/or Chief of Permitting to assist the public in all phases of the permitting process. Serves as the front desk associate with assisting customers with permit-related matters, answering incoming calls and inquiries and directs customers to appropriate staff for Division of Engineering, Planning & Zoning and Permits and Inspections. This position requires a high level of professionalism, computer knowledge, customer service and technical and administrative experience.

ESSENTIAL FUNCTIONS/TYPICAL TASKS:

(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

  1. Answer telephone calls – fielding general questions including but not limited to permit inquiries, basic zoning requirements, checking statuses of permits, etc.
  2. Assist the public in all phases of the permit process.
  3. Receives and distributes office communications, mail, packages etc.
  4. Serves in capacity as the front desk associate.
  5. Calculate and process fee payments for various types of permits and issue refunds back to customers when applicable.
  6. Attend various meetings and in-house training classes.
  7. Maintain conference room schedules.
  8. Process and issue a variety of permits which includes routing permits to the proper agencies for review.
  9. Review and process permits submitted online to include trade and building permits and permits for eight Municipalities.
  10. Review and approve various documents for trade contractors licensed/registered in Washington County.
  11. Process license/registration submittals for trade contractors.
  12. Manage license/registration renewals.
  13. Performs related tasks as required by the Permit Technician Supervisor and/or Chief of Permitting.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Thorough knowledge and expertise in the operation of personal computers with excellent skills in Microsoft Word and Excel spreadsheet applications
    • Ability to communicate in a professional manner for all types of correspondence.
    • Ability to answer inquiries and assist the general public in a courteous manner.
    • Ability to understand and follow complex oral and written instructions.
    • Ability to understand and interpret construction plans
  • Ability to establish and maintain effective working relationships with associates and the general public.
    • Ability to multi-task in a fast-paced environment
EDUCATION AND EXPERIENCE:
  • High School Diploma
    • 3-5 years of experience in administrative and customer service
    • Construction background preferred.
PHYSICAL REQUIREMENTS:

Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a personal computer, calculator, copier, and fax machine. No significant standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, and handling, pushing, and pulling.

SPECIAL REQUIREMENTS:

Possession of a valid driver’s license

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.

Human Resources: 4/2017,11/2022, 4/2024, 10/2025

Washington County is an Equal Opportunity Employer. Individuals requiring special accommodations or assistance are requested to contact the Human Resources Department at 240-313-2350, Voice or TDD (D/HH use 711) M/F/H/V.

DEADLINE FOR FILING APPLICATIONS WITH HUMAN RESOURCES:

Thursday, December 18th, 2025 @ 4:00pm

Ready to get started? Apply for the Permit Support Associate position now!

Standard Employment Application
Job Information

Click here to download free Adobe Acrobat Reader DC software for your Windows, Mac OS and Android devices to view, print, and comment on PDF documents.

Job Application Information

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, genetic or veteran status, sexual orientation, or disability.

INSTRUCTIONS: Applications are only accepted for posted positions. All applicants must provide a complete application for each position.

For more information contact:
WASHINGTON COUNTY GOVERNMENT DEPARTMENT OF HUMAN RESOURCES
100 W. WASHINGTON ST., Room 2300
HAGERSTOWN, MD 21740-4735
Telephone: (240) 313-2350
Fax: (240)-203-6355
Deaf and Hard of Hearing Call 7-1-1 for MD Relay

Applicant Information

General Questions

If you have been employed with Washington County:

Driving Record

Education & Training

If you have a GED:
Colleges Attended
Other Training (including business, trade, military, etc.)

General Information

INSTRUCTIONS: The information listed below must be completed by all applicants. Failure to complete this information truthfully may result in disqualification from consideration for County employment. Affirmative responses to these questions will not automatically exclude you from employment consideration. Applicants may attach additional sheets if necessary:

Employment & Training

Employer 1

Employer 2

Employer 3

Employment References

Each applicant is required to provide 3 references

Pre Employment Statement

PRE-EMPLOYMENT STATEMENT
READ CAREFULLY BEFORE SUBMITTING FORM

I certify that, if employed, I will produce documents to establish that I am legally able to work in the United States. I understand that a final employment offer is contingent upon completion of INS Form I-9 and receipt of acceptable documentation at the time of hire.

In the event that I am provided a conditional offer of employment, I consent to taking an employment physical examination to include an alcohol and drug screen and such future physical examinations as may be lawfully required by the County. I authorize the County to contact my previous employers, if necessary, and obtain employment information from them, and to further investigate the truthfulness of my application, including review of my motor vehicle record and such future periodic review as may be lawfully required by the County.

I certify that answers given herein are true to the best of my knowledge.

I understand further that any false answers or statements or misleading omissions made by me on this application, in any interview for employment, in connection with the above mentioned investigation, or in any physical examination shall be sufficient grounds for my rejection as a candidate for employment or for immediate discharge, if discovered after my hiring.

I AGREE THAT EMPLOYMENT WITH WASHINGTON COUNTY IS AN “AT-WILL” EMPLOYMENT RELATIONSHIP. AT-WILL EMPLOYMENT MEANS THAT EITHER THE EMPLOYER OR THE EMPLOYEE MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME FOR ANY REASON, WITH OR WITHOUT NOTICE, AND WITH OR WITHOUT CAUSE. I ALSO AGREE THAT NO REPRESENTATION BY ANY COUNTY OFFICIAL OR SUPERVISOR AND THAT NO PROVISION OF THE EMPLOYEE HANDBOOK, ANY PERSONNEL REGULATION OR ANY OTHER EMPLOYMENT RELATED PRACTICE OR PROCEDURE, ORAL OR WRITTEN, SHALL BE EFFECTIVE TO CHANGE THE “AT-WILL” NATURE OF EMPLOYMENT WITH WASHINGTON COUNTY.

“UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE-DETECTOR OR SIMILAR TEST. ANY EMPLOYER WHO VIOLATES THIS PROVISION IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT TO EXCEED $100.”

Affirmative Action & Race Information

APPLICANT DATA RECORD

Applicants are considered for all positions, and employees are treated during employment without regard to race, color, religion, sex, national origin, age, genetic or veteran status, sexual orientation, or disability.

As an employer, we comply with all government regulations and any applicable affirmative action responsibilities.

Solely to help us comply with any applicable government record keeping, reporting and other legal requirements, please fill out the Affirmative Action Survey below. We appreciate your cooperation.

This Affirmative Action Survey data, which you provide voluntarily, will be kept separate and confidential from this Application for Employment.

AFFIRMATIVE ACTION

Government agencies require periodic reports on the sex, ethnicity, disability, and veteran status of applicants. This data is for analysis and affirmative action only.

RACE/ETHNIC IDENTIFICATION (Please check all that apply)

Veteran Identification

Special Employment Notice to Disabled Veterans, Vietnam Era Veterans, and Individuals with Physical or Mental Handicaps

Government contractors are subject to 38 USC 2012 of the Vietnam Era Veterans Readjustment Act of 1974 which requires that they take affirmative action to employ and advance in employment qualified disabled veterans and veterans of the Vietnam Era, and Section 503 of the Rehabilitation Act of 1973, as amended, which requires government contractors to take affirmative action to employ and advance in employment qualified handicapped individuals.

If you are a disabled veteran, or have a physical or mental handicap, you are invited to volunteer this information. This information will be treated as confidential. Failure to provide this information will not jeopardize or adversely affect your consideration for employment.

FMCSA

FMCSA Commercial Driver’s License Drug and Alcohol Clearinghouse

I hereby provide consent to Washington County Board of Commissioners to conduct a full query of the FMCSA Commercial Driver’s License Drug and Alcohol Clearinghouse ( Clearinghouse) to determine whether drug or alcohol violation information about me exists in the Clearinghouse.

I understand that if the full query conducted by Washington County Board of Commissioners indicates that drug or alcohol violation information about me exists in the Clearinghouse, FMCSA will not disclose that information to Washington County Board of Commissioners without first obtaining additional specific consent from me.

I understand that Washington County Board of Commissioners will conduct annual limited queries as required by FMCSA.

I further understand that if I refuse to provide consent for Washington County Board of Commissioners to conduct a limited query of the Clearinghouse, Washington County Board of Commissioners must prohibit me from performing safety- sensitive functions, including driving a commercial motor vehicle, as required by FMCSA’ s drug and alcohol program regulations.

File Uploads

Have a cover letter or resume to upload? (Max size: 3MB, PDF Only)

Want to print this job listing?
Print this page

Related jobs:

Permit Support Associate
Posted: December 5, 2025
Department: Permits & Inspections
Deadline: 12/18/2025 04:00 PM
Learn More
Apply Now
Permits Technician I
Posted: December 4, 2025
Department: Permits & Inspections
Deadline: 12/18/2025 04:00 PM
Learn More
Apply Now
Customer Service Representative/ Ground Operations Agent (Part-Time)
Posted: December 3, 2025
Department: Airport
Deadline: 12/17/2025 04:00 PM
Learn More
Apply Now
See All Jobs