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General Information

WCT does not provide any transportation services outside of the transit system's normal scheduled programs as described throughout this Web Site.  

BOARDING - County Commuter buses will stop at most corners, even if a bus stop sign is not visible. Just raise your arm and indicate your desire to board with a wave of your hand. Please have your fare ready.

EXITING - Just before you reach your stop, pull the cord located above the window to let the driver know you wish to get off.

SAFETY & COMFORT - For the safety and comfort of all passengers, we do not allow smoking, eating, drinking, radio playing, abusive or foul language, shirtless backs or bare feet. Only certified service animals are allowed. We also request that all passengers remain seated until the bus has reached their destination and fully stopped. Please do not talk to driver when bus is moving.

Bus Rules (pdf)

Non-Discrimination Policy

We are committed to ensuring that no person is excluded from participating in or denied the benefits of the transit services we offer.  This policy is consistent with the requirements of Title VI of the 1964 Civil Rights Act.

If you believe you have been subjected to unequal treatment because of race, color, or national origin, then you have the right to file a formal complaint.

Complaints may be filed within one hundred-eighty days following the date of the alleged discriminatory action.  Complaints may be submitted by mail, telephone, or e-mail to the following:

Mr. Greg Murray, County Administrator
Washington County
100 W. Washington Street, Room 220
Hagerstown, MD 21740-4748
Phone:  240-313-2216

 

 

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