Page Modified
8/11/09 2:57 PM

Division of Public Works, Transit Dept. County Commuter

County Commuter FAQ

View the Bus Rules

 

 Kevin D. Cerrone, Director
 1000 West Washington Street
Hagerstown MD 21740-5212
 Phone:  240-313-2750
Fax:  301-791-3343
  • Where is fixed-route bus service provided?

    • Service is provided to Funkstown, Longmeadow, Maugansville, Robinwood, Smithsburg, Valley Mall, Williamsport, and throughout the city of Hagerstown.  See County Commuter Route Maps.

  • When is fixed-route service available?

    • Service is available Monday-Friday from 6:00 AM - 9:45 PM, and on Saturday from 7:45 AM - 9:45 PM.

  • What days is the County Commuter closed?

    • The County Commuter is closed on Sunday and the following holidays: Independence Day, Memorial Day, Labor Day, Thanksgiving Day, Christmas Day, and New Year's Day. Modified service is available on Christmas Eve.

  • Where does the bus stop?

    • County Commuter fixed-route buses will stop at most corners along their regular route. Simply raise your arm and indicate your desire to board.

  • How do I let the driver know that I need to get off the bus?

    • Just before you reach your stop, pull the cord located above the window to let the driver know you wish to disembark.

  • Will I have to pay again if I need to change buses?

    • It may be necessary to ride two different buses to reach your destination. If this is the case, when you board the first bus and pay your fare, ask the driver for a transfer slip. When you board the next available bus, present the driver with the transfer slip in place of paying another fare. Transfers are redeemable only at the specific location for which they were issued.  Locations include the Transfer Point, Valley Mall Food Court, Martin's on the Dual Highway and authorized substitutions. Transfers are not guaranteed. If you have a monthly pass, you do not need to ask for a transfer slip.

  • How accurate are the fixed-route schedule times?

    • Scheduled times are approximate. Please be at the designated locations 5 minutes before times listed. Please have your fare ready before you board the bus.

  • How do I pay for my fare?

    When paying with cash, exact change is required. Fareboxes take U.S. dollar bills and coins. There are numerous reduced-fare tickets and monthly passes available from the County Commuter office located at 1000 West Washington Street, Hagerstown MD 21740. In order to receive a reduced fare (reduced fare application), you must show proper ID when boarding the bus. Acceptable types of ID are County Commuter, Medicaid/Medicare and student ID cards.

  • How much does it cost to ride fixed-route buses?

    • Please see our "Fares" section of the County Commuter Web Page

  • How much do children pay to ride the bus?

    Children under the age of five (5) are permitted to ride free as long as they are under the supervision of a paying adult.  Does not apply to groups.

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