Division of Plan Review
& Permitting

Customer Satisfaction Survey

80 West Baltimore Street
Hagerstown, MD 21740
Phone: 240-313-2460

Customer Information

Name (optional):  Date of Service:  ex: mm/dd/yy

May we contact you? Please make a selection. Phone Number (optional):

What was your method of contact with our office?
Please make a selection.

The comments in this survey are for:
Please make a selection.
Specific Staff Member's Name:

Survey


Rate Our Service 1 =Excellent, 2 = Good, 3 = Fair, 4 = Poor, 5 = N/A
  1 2 3 4 5
Staff was courteous and respectful to me.
Staff identified what I wanted and directed me to the
correct person, department, or agency.
Staff returned my phone call(s) in a timely manner.
Staff clearly explained the process the application would
go through and the time-lines involved.
Staff listened to me and understood my desired outcome.
Staff exhibited knowledge toward relevant subject matter.
Staff provided service in a timely, efficient manner.
I received consistant information, suggestions, and advice
from one staff member to another.
Staff displayed a positive attitude.
Information provided to me by staff was accurate.
Quality of Online Services?
Overall experience dealing with the Plan Review staff was:

Additional Comments:


Please type the numbers on the right into the text box
to prove you are a Human and not a Bot!

 

Page Modified
9/7/11 10:55 AM

Real Property Search
State Licensing
Dept. of Public Works
Engineering & Construction
 DEM
Planning & Zoning Dept.
MD Dept. of Environment
Soil Conservation District
International Code Council