Permits & Inspections
Customer Satisfaction Survey

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Applicant Information

Name:
Permit Number:

 

May we contact you?

Yes
No

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Were you satisfied with the application process?

Yes
No
Comment:

 

Were the Permit Techs and Plan Reviewers helpful?

Very Helpful
Helpful
Neutral
Not Helpful
Comment:

 

How long did it take to get your permit?

Two weeks or less
Three weeks
Four weeks
Five weeks
Six weeks
More than six weeks
Comment:

 

Were you able to schedule your inspection at the time you requested?

Yes
No
Comment:

 

If not, how long did it take to reschedule?

24 hours
2 - 3 days
4 - 5 days
More than 6 days
Comment:

 

Were you present for your inspection?

Yes
No

 

Did you pass the inspections on the first attempt?

Yes
No

 

If not, how many additional attempts did it take to pass?

One
Two
Three or more
Comment:

 

Did your Inspector clearly explain why you did not pass your inspection and how to resolve the problem?

Yes
No
Does not apply
Comment:

 

How helpful was your inspector?

Very helpful
Helpful
Neutral
Not Helpful
Comment:

 

Please rate you overall satisfaction with this department:

Completely satisfied
Satisfied
Neutral
Unsatisfied (please cite specific reasons)
Comment:

 

Additional Comments:

Please enter the following numbers in the field to let us know that you are a Human Being and not a Bot.

Page Modified
8/11/10 12:55 PM